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NO a doctor’s referral is not required to see a physiotherapist in private practice and you are able to claim on your health fund. If you are however referred by a doctor, we will communicate with them regarding your progress. We consult with a wide range of practitioners, specialists, and health professionals, and if required, will refer you on for further investigation or treatment where appropriate.

Clients approved for WorkCover and Motor Vehicle injury claims, Department of Veterans Affairs and Enhanced Primary Care programmes are also welcome but do require a doctor’s referral to commence treatment.

The initial consultation for one problem takes approximately 45 minutes which includes assessment and treatment of the area. If you have multiple areas or a complex problem, it is best to allow 60 minutes (please let our reception staff know this at the time of booking).

A follow-up consultation takes approximately 30 minutes. Previous patients with new injuries may be booked in for a 45-minute consultation to allow the physiotherapist to assess and treat the problem area appropriately.

If you have physiotherapy included in your private health insurance cover, part of the fee will be covered by the health fund and you will only be required to pay the gap. Remember to bring in your private health card so that we can claim on the spot for you.

YES but only if you are eligible and referred under the EPC scheme by your treating doctor. Medicare’s current cover (July 2016) is $52.95 for a maximum of 5 visits per calendar year. Patients will be required to pay for the consultation in full and the Medicare rebate is paid directly into a debit or savings account.

Payment is requested at time of the consultation and can be made by cash or EFTPOS. HICAPS facilities for on the spot health insurance rebate are available and we accept Visa and Mastercard.

Monday to Thursday 8:00am – 7:00pm

Friday 8:00 am – 6:00pm

Saturday 8:30 am – 12:30pm

Wear something that is comfortable and easy to move in. We have shorts available if needed or you can bring your own.

Please bring any relevant Doctors referral letters, scans or X-ray results, and your private insurance card so you can claim for your treatment.

The physiotherapist will complete a thorough assessment of your complaints and then provide you with a preliminary diagnosis.

Appropriate treatment/referral will then be prescribed based on the assessment findings. Your treatment may involve:

  • advice
  • exercise programs to improve mobility and strengthen muscles
  • joint manipulation and mobilisation to reduce pain and stiffness
  • muscle re-education to improve control
  • soft tissue mobilisation (massage)
  • dry needling or acupuncture
You should get an SMS the day before your treatment to remind you of your appointment time.

If you cannot make the appointment, we would appreciate if you can give us at least 24 hours notice so that we can give that appointment time to someone else.

If you miss your appointment on the day without notice, you may be charged a cancellation fee of up to 50% of the cost of your visit.

We offer a generous consultation times and are happy to talk to you directly about our current rates and consult times. Please call 9665 7658 for more information.
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