privacy policy

Coogee Physiotherapy is committed to maintaining strong privacy practices for it’s users.  Our Privacy Policy is designed to help you understand how we collect and use and the personal information you provide to us.

Information We Collect – Your personal information is collected (including your name, email, phone number, address, preferences and interests etc) when you book online, fill in our new patient form and during your consultation with one of our physiotherapists.

Data Security – Coogee Physiotherapy will safeguard the health and personal information it has against misuse, loss, and unauthorised access. We ensure that all of our providers of IT services are also privacy compliant. Your health information will be destroyed and/or deleted in accordance with current regulations. Your personal information that is no longer required will be deleted and/or destroyed, however it will be kept for marketing purposes if you have consented to that when filling in your forms.

Other Health Providers/Insurance Companies – We will make information relating to an individual available to another health service provider or insurance company if requested by the individual in writing.